FAQ
How are your prices so low?
At Undoage, our mission is to help everyone achieve a high-quality longevity as much as possible. We believe that NMN should be affordable to everyone like vitamins, rather than being kept out of reach by overpricing.
Are your products suitable for vegans?
Yes! Almost all of our products are vegan.
Are your products manufactured to GMP standards?
Yes, we are fully GMP compliant. Our stringent quality standards are what allow us to provide the UndoAge Quality Guarantee.
Where do you ship to?
We ship to worldwide.Please allow up to 2-6 weeks for delivery.
Please note that shipments may be held in customs until you, the ordering party, pay the VAT (value added tax). The VAT is usually paid when the postal carrier delivers your mail, however the shipment may be held by customs until the VAT has been paid for. That will depend on how each individual customs office handles their shipments.
If the package is held by customs for any reason and the package is not returned to Undoage, we regret we cannot issue a refund. If we receive a package back after it has been held and the products are in perfect, unused condition, we will credit you the product cost (shipping charges still apply).
* Note: Undoage does not currently ship to Brazil. We apologize for any inconvenience.
How much does shipping cost?
That depends on your location but is calculated for you at checkout. Free shipping is available when you invest a certain amount into your longevity products.
Why I should join in NMN group buying?
We are also a group of NMN consumers. All NMN are purchased from third-party factories. Although we have the best price, there is a minimum order limit, so we invite everyone to join a group-buying at UNDOAGE.com.